Topic of the month: Unlocking Customer Loyalty
Date: 9 May 2024
Time: 10:00-11:00 AM (Singapore time)
Location: Online
Our exclusive event dives deep into the future of loyalty, where emotional connections and personalised experiences reign supreme. Learn how to transform customers into brand ambassadors who advocate for your brand. Discover advanced segmentation techniques to understand your customers on a deeper level, and leverage data to curate journeys that keep them coming back for more.
Don’t miss this opportunity to unlock the secrets of customer lifetime value and turn loyalty into a powerful growth engine.
Register today and take your customer loyalty to the next level!
During this event, you will hear about:
- Redefining what loyalty means to the modern consumer
- Preparing for the challenges ahead in building loyal customers, including
- Advanced segmentation techniques
- Preparing for the era of data deprecation – a cookieless future
- Curating customer journeys by leveraging fresh insights
- How shifting attitude towards customer loyalty can drive greater customer lifetime value
Speakers:
Jimmy Galloway
Customer Journey Consultant | Loyalty
Customer Journey Consultant, specialising in customer and commercial strategy and loyalty marketing. Before relocating to Singapore from the UK and joining Digital Alchemy, Jimmy managed the customer acquisition and retention strategy for Nectar at Sainsbury’s (FTSE 100 retailer). Nectar is one of the largest loyalty programs in Europe with over 21 million customers nationwide.
Agenda:
| Time | Details |
|---|---|
| 10:00 – 10:10 | Introduction |
| 10:10 – 10:45 | Jimmy Galloway share expertise on Unlocking Customer Loyalty |
| 10:45 – 11:00 | Q&A |
Don’t miss this opportunity to learn from the experts and network with your peers.
Register now to reserve your spot! Limited seats available.
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