Digital Alchemy is the Services partner of the SAS Institute in Australia and SEA.  SAS have given Digital Alchemy permission to republish some of their material and today we are highlighting use cases where SAS is bridging offline and online customer interactions in its platform.

You may find the case study on the Black Dog Institute which has intensified its efforts to make itself more accessible to Australians during the pandemic andpost-COVID.

The document also has links to Gartner and Forrester which have been covering SAS for many years.