Stop Reacting to Customer Behavior. Start Anticipating It.

Loyalty isn’t earned through points and rewards; it’s earned through relevance. For banking and insurance leaders, the challenge has shifted: it is no longer enough to understand what your customers did; you must predict what they will do next.

Join Digital Alchemy and SAS for an exclusive, in-person deep dive into the future of relationship growth. We are moving beyond traditional campaigns toward a scalable customer growth engine powered by predictive intelligence and real-time decisioning.

Why Attend?

The financial services landscape is facing unprecedented growth pressure. To thrive, institutions must bridge the gap between massive data sets and meaningful customer journeys. This event is designed to give you the blueprint for:

  • Predictive Thinking → Shift from reactive marketing to anticipating customer needs before they arise.
  • Journey Personalization → Learn how to use SAS CI360 to turn raw data into intelligent, real-time CX.
  • Relationship Growth → Maximize Customer Lifetime Value (CLV) through sophisticated cross-sell strategies.

Event Details

Date: 18 June 2026
Time: 13:00 – 17:00 ICT
Location: JustCo, Silom Edge

Meet Our Speakers

Regan Yan

Group CEO & Founder,
Digital Alchemy

Eddie Lui

Head of Consultancy,
Digital Alchemy

Ashutosh Kumar

Marketing Analytics &
Behavioral Economics Enthusiast,
SAS

Register Your Interest to Join

Limited seats available to ensure high-value discussion and networking. Guest list will be curated to ensure every attendee in the room is a decision-maker facing similar strategic industry challenges.

Register by filling out the form.

Agenda

13:30

Welcome & Market Context

Financial Services Landscape: Growth Pressure & CX Imperative

Predictive Relationship Framework: Designing a Scalable Customer Growth Engine

Coffee Break & Soft Networking

SAS CI360: Turning Customer Data into Intelligence

Real-Time Decisioning & Personalization in Action

Q&A Session

Closing & Next Steps

Networking Session

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